On the morning of 7 September 2025, I transferred 400₺ via the g* b*** mobile application** to the IBAN number TR77 0006 **** **** **** 6115 60, expecting the funds to appear in my 1xbet account balance. However, the money was never credited to my account, and instead, I was prompted to repeat the transaction.
I have never experienced such an issue before, and this situation has caused me stress and uncertainty. At this point, I have not yet contacted customer service, but I want the problem resolved quickly and without any additional requests for repeated payments.
I demand that the 400₺ I transferred be credited to my 1xbet account immediately. I expect a clear explanation of why this delay occurred and assurance that such problems will not happen again.
On 04/09/2025 at 15:33, I submitted a 500₺ withdrawal request from my 1xbet account via bank transfer. Even though 48 hours have passed, no funds have been credited to my bank account. The IBAN I used for this transaction ends with 0059. During this period, I contacted customer service multiple tim...
On October 13, 2025, I transferred ₺4,000 from my Kuveyt Türk account to İş Bankası using the bank transfer option to deposit funds into my 1xBet account (ID: 3398750*)**. However, several days have passed, and the amount still hasn’t been credited to my 1xBet balance. I’ve experienced similar issu...
On August 24, 2025, at 07:02 AM, I submitted a ₺2,100 withdrawal request from my 1xBet account to my personal QNB Finansbank IBAN account. The money was immediately deducted from my 1xBet balance, yet hours later it still has not arrived in my bank account. There was no error message, no pending sta...
On September 14, 2025, I deposited ₺3,000 into my 1xBet account in advance to place a bet on an upcoming match. However, the money was never credited to my account. Despite completing the payment correctly, 1xBet failed to transfer the funds, which left me unable to place my bets and caused unnecess...
On May 17, 2025, at 14:57, I deposited ₺3,440 into my 1xBet account. The money never showed up in my balance. I was told it would be transferred shortly, but nothing happened. Then, on May 19, 2025, at 01:25, I deposited an additional ₺3,200—and again, the funds did not appear in my account. When I...