I have been betting on 1xBet for a long time, but one recurring problem has completely worn me out: my bets are often settled incorrectly. This is not an isolated incident—it has happened multiple times, and each time the outcome was clearly different from official statistics.
In my most recent case, I placed a bet on the number of throw-ins (taç) in a match. According to all official sources and sports statistics websites, the match had 50 throw-ins. However, 1xBet’s system recorded it as 42 throw-ins, which unfairly resulted in my bet being marked as lost. This is a blatant miscalculation that directly affects my winnings.
When I contacted customer service, instead of investigating properly, they gave me vague, dismissive responses that resolved nothing. As a customer, it is unacceptable to see my time, effort, and money treated with such disregard. Accuracy and reliability are the foundations of betting platforms, and without them, trust is impossible.