1xBet Crypto Transaction Missed

I have been experiencing a serious deposit problem with my 1xBet account for several days, and I am still waiting for a clear solution. On January 21, I topped up my 1xBet account with ID 1903948944 from Turkey via an e‑wallet, sending 70 USDT. My crypto wallet shows that the transaction was completed and that the money was delivered to 1xBet, but my 1xBet balance has not been updated since that date. Despite the transaction being confirmed on the wallet side, there is still no reflection of this 70 USDT on my 1xBet account, and I have now been waiting for days without any progress or explanation. I contacted support via chat, but I only encountered a bot and could not reach any real support representative to review the transaction and provide information. I request that my 70 USDT deposit made on January 21 be immediately credited to my 1xBet account number 1903948944, and that I be provided with clear information about the cause of this delay. I expect this issue to be resolved urgently.