On 15 December I deposited CAD 700 from my RBC bank card into my 1xBet account. The amount was debited from my bank immediately, but it has still not appeared in my 1xBet balance. Everything went smoothly on the bank’s side and the transaction is clearly visible there, so the money has definitely left my account. I contacted 1xBet customer support, sent them screenshots and a detailed explanation showing the exact amount, date and account, yet all I keep hearing is that I should “wait”. As of 17 December I am still waiting, with no clear information about where my deposit is and no proper update. The service has been terrible lately and I am left worrying whether my money is even safe, despite having provided all requested information and verifications. I request that my missing deposit of CAD 700 be immediately credited to my 1xBet account without any further delay, and that I receive a clear explanation of why this issue occurred and why it has not been resolved since 15 December.
I deposited money into my 1xBet account, but it never showed up. It’s been days, and I’m still waiting. I’ve checked both my bank and my betting account—the money left my bank, but nothing was credited to my 1xBet balance. There’s no record of a completed transfer on their end, and I’ve received no ...
On December 5, 2025 at around 12:57 AM, I transferred approximately $117 from my Garanti Bank account to my 1xBet account using the bank transfer method. The money was deducted from my bank account and I have the receipt, but the funds still have not been credited to my 1xBet balance. After I noti...
I deposited money into my 1xBet account on Friday, and it’s now been several days—but the funds still haven’t been credited. I’ve followed every instruction, submitted my payment receipt, bank statement, and even sent additional proofs like screenshots and videos as requested. Despite providing all...