At 04:21 last night, I made two separate deposits into my USD account on 1xBet. The first deposit went through, but the second one was never credited. Since then, I’ve done everything possible—submitted multiple support tickets, reached out to every available support channel, and yet no progress has been made.
It should take no more than a few minutes to verify whether a payment was received, but I’ve been left waiting for hours with no real answers. I’ve used many platforms before, and I’ve never encountered this level of disorganization and silence when it comes to something as serious as a money transfer.
This kind of issue is unacceptable for a platform that handles real-money transactions. It's even more disappointing that the support team isn’t helping at all—they’ve been slow, vague, and unresponsive.
My account number is 473801437, and I’m requesting that this issue be resolved immediately. I expect either the missing funds to be credited to my account or refunded back to my bank. Enough delays. I trusted this platform with my money, and now it’s time for 1xBet to take responsibility and act urgently.