While trying to withdraw the $5,750 balance in my 1xBet account, my account was suddenly suspended without any explanation, and all of my withdrawal options were blocked. Just a few hours earlier, I was able to use my account normally, but access was suddenly restricted and my ability to withdraw funds was disabled.
During this process, I was not informed of any rule violation, document request, account verification requirement, or any type of notification. Even though I contacted customer support, I received no helpful response. My money is effectively frozen, and I have no idea why.
I do not accept that my account was suspended without any justification and that my $5,750 has been blocked. I request that my account be reactivated immediately and that the $5,750 balance in my account be paid to me in full, without any delay or deductions.
Although I had 5,000 USD in my account on the site called 1xbet, my account was closed without any justification after my winnings. I cannot access my account and I cannot withdraw my money.
I am not receiving any response from the site regarding this situation I have experienced; no explanation has been given to me and no payment has been made. I demand that the amount of 5,000 USD, which I have won and which is clearly visible in my balance, be paid to me in full and without delay, and that a clear explanation be provided as to why my account was closed.
I placed a bet on 1xBet worth ₺7500, and it was successfully settled as a win. When I attempted to withdraw my winnings, I was asked to submit documents via email for verification. I provided all the requested documents, and they were approved. However, instead of allowing me to withdraw my rightfu...
I’m currently facing a serious issue with ₺70,000 stuck in my 1xBet account, and I haven’t been able to speak with a single representative for over 2.5 hours. Despite multiple attempts to reach both the payments department via email and the support team, I have received no reply at all. This situati...
I’ve been trying to withdraw money from my 1xBet account for nearly a month now, and I’m completely stuck. The withdrawal is just pending with no updates, and I haven’t received a single response that explains what’s going on. This delay has put me in a really difficult financial situation, and it’s...
My 1xBet account (ID: 981183799) was unexpectedly blocked right after I completed a verification request during a withdrawal attempt. I had been asked to submit identification documents and personal photos, which I provided in full via the required security email. After waiting around four hours, I ...