I am extremely disappointed with the negative experiences I had on the 1xBet website. The deposit process was complete chaos — the money I deposited was not added to my account for three days. When I regretted making the deposit and tried to withdraw it, I was then unable to complete the withdrawal either.
To make matters worse, they canceled the bonus I was given arbitrarily, simply referring to “company policy” without providing any explanation or justification.
All of these issues continued for about a week. Eventually, I logged out of the app and deleted it completely. When I contacted customer support, I was constantly stalled and no solution was offered.
At this point, I have no expectations from this company anymore, and I will never use it again.
I just want my complaint to be taken seriously and the company to be held accountable for its poor service and treatment of users.
I am beyond frustrated with 1xBet and their complete lack of customer support. I deposited money into my account, but it never showed up. On top of that, the promised bonus was also not credited. The worst part? There is absolutely no one to talk to about these issues. It’s nearly impossible to reac...
I deposited money into my 1xBet account, but it never appeared in my balance, nor was it refunded. Despite reaching out to their customer support, the only way to communicate is via email, which takes hours or even days to get a response. And when they do respond, it’s generic and unhelpful. It fee...
I deposited money into my 1xBet account, but the funds never appeared in my balance. Despite multiple attempts, customer support is unresponsive and offers no clear solution. I waited for over an hour just to open a support ticket, yet there is still no resolution. I deposited money to play and enj...
Three days ago, I made a deposit on 1xBet, but the funds have not appeared in my gaming account. Despite repeated attempts to resolve the issue, I have received no response or assistance from the platform. I am incredibly frustrated with the lack of accountability and customer service. It is unacce...
I placed a bet on 1xBet, won, and requested a withdrawal of my winnings, but my request was denied without explanation. When I asked why it was canceled, I received no response. I called customer support and was told to try again, but my withdrawal request was canceled once more. When I called agai...