I played a hockey game bet that I clearly won, but 1xBet decided to mark it as a loss instead of a win. I don’t understand how or why this happened. I want them to refund my money. The game was between the Ottawa Senators and the Edmonton Oilers, and I placed a bet on over 4.5 total goals in the match, which they did achieve. However, my bet was still marked as lost.
I placed a bet on 1xBet for substitutions to occur in the second half of the match. The substitutions clearly happened in the second half as expected, yet unbelievably, my bet was still marked as lost. How is this even possible? I immediately reached out to their live support team, but they complete...
I placed a bet on the Barcelona vs Borussia Dortmund match through 1xBet, specifically on an outcome involving the ball hitting the post. During the game, the ball clearly hit the post, and even the official match statistics confirmed it. I’ve also attached screenshots showing the incident and the s...
I placed a 4-fold combo bet on 1xBet, and three out of four matches were settled correctly. However, the fourth leg of my bet was wrongly marked as lost even though the condition was fully met. The bet was: “One of the teams will be losing during the match but won’t lose the game – Yes – 3.15 odds.”...
I placed a bet on 1xBet this past Saturday, and despite winning, my ticket was marked as lost. Even the statistics on their own site show the first half total as 19, confirming my win. I’ve watched the match twice and meticulously noted every throw-in down to the second, yet they still haven’t paid ...
I placed a bet on 1xBet, and it won, yet it was falsely marked as lost in my account. Despite being owed only a small amount, the platform refuses to process my payout. I have clear proof that my bet was successful. The 1xBet app itself shows the bet as won in the statistics section, and even third...