I am writing regarding a serious issue with a missing deposit to my 1xBet account, which has left me extremely worried and disappointed. On December 22, at 2:25 pm, I sent $400 from my CRDB bank e‑wallet to my 1xBet account (ID: 1903846449). The money was successfully debited from my e‑wallet, but it never appeared in my 1xBet balance and is simply missing. I immediately contacted your customer support and provided a screenshot of the transaction as proof of payment. Despite this, the only response I have received so far is that the matter is “under investigation,” without any concrete solution, explanation, or timeline. This situation makes me feel that I might have fallen victim to a scam, which is unacceptable, especially since my reputation is more important to me than the money itself. However, I also urgently need this $400, and I cannot just forget about it. I request that you urgently locate this transaction and either credit the $400 to my 1xBet account 1903846449 or refund it to my CRDB e‑wallet without any further delay. I expect a clear explanation of what went wrong and a swift resolution to restore both my funds and my trust.
I am writing regarding a problem with a missing deposit to my 1xBet account, even though the money was successfully debited from my e‑wallet/bank card...
I made a deposit to my 1xBet account, but the money never showed up. I sent an email right away, but all I received in return were automated replies saying, “We’ll get back to you.” No one ever did. I then called customer service hoping for real help, but I was treated with complete indifference. T...
On March 16, 2025, I made four separate deposits of the same amount into my 1xBet account. However, only three were credited, and one is still missing. I contacted live support, submitted bank statements, transaction receipts, and multiple tickets, but nothing has been resolved. Despite my efforts,...