I have been trying to update the phone number linked to my 1xBet account (ID: 53388807), but despite submitting all the requested documents on February 15, the issue remains unresolved.
This process should not take this long. I provided every necessary document, yet I am still waiting for a response. Changing a phone number should not be this complicated, especially from a platform I have been using for 7 years. The lack of urgency and support is extremely frustrating.
1xBet must resolve this immediately! I expect a swift update and an explanation for this delay. This kind of service is unacceptable for long-term users.
I have been a 1xBet user for years, but today, when I tried to withdraw my funds, I was suddenly asked to verify my identity. However, I did not receive a verification message because my phone number was apparently linked to another 1xBet account—which makes no sense. I immediately contacted 1xBet ...
I have been trying to close my 1xBet account for over two weeks, but the issue remains unresolved. I sent numerous emails, provided all the requested documents, and even explained my reasons for closing the account. Despite this, they refuse to process my request. My account ID is 6198859, and I am...
I requested a withdrawal from my 1xBet account (ID: 35178901), but my funds were not processed because my name and surname were incorrectly entered on the account. Despite multiple attempts to resolve this issue, the payments department has been unresponsive to emails. All I hear is "please wait," w...
I requested a withdrawal from my 1xBet account, but the process requires filling out numerous details that I’m unsure how to complete. I tried reaching out to customer support for guidance, but they have been entirely unresponsive to my messages. This lack of assistance is incredibly frustrating. I...
In February, I deposited via Trink transfer on 1xBet. Since then, I’ve called customer service 25 times and sent the bank receipt to the site via email, but I still haven't received any resolution. For seven months, I've been contacting 1xBet, only to receive the same generic responses with no actio...