When I tried to withdraw money from my 1xBet account, the platform requested that I link my phone number. However, the SMS verification code never arrives. I have not made any changes to my registered number, and I can receive SMS from other applications without any issues — this problem occurs only with 1xBet.
My operator is Turkcell, and there are no international SMS restrictions on my line. Despite this, I never receive the verification code, nor do I see any error messages.
When I contacted 1xBet customer support, they told me that I needed to perform an account merge via e-Devlet. But since I do not have an e-Devlet account, I cannot complete this process.
Currently, I have a ₺1000 withdrawal request pending, and I am unable to complete it due to this issue. This situation has caused me significant inconvenience.
I request that 1xBet immediately send my SMS verification code so that my withdrawal can be processed without further delay.
About five days ago, I received ₺1900 in Freebet credits on my 1xBet account. After playing multiple times and increasing my winnings significantly, I decided to withdraw my funds. That’s when the problems began. I couldn’t receive the SMS verification code no matter how many times I tried. I even a...
About five days ago, I received ₺1900 in Freebet credits on my 1xBet account. After playing multiple times and increasing my winnings significantly, I decided to withdraw my funds. That’s when the problems began. I couldn’t receive the SMS verification code no matter how many times I tried. I even a...
I’ve been trying to withdraw my money from 1xBet, but I can’t complete the process because the SMS confirmation code never arrives. Without this code, I’m completely stuck. I contacted support and was told to send an email with certain documents. I sent everything they asked for, but nothing changed...
Three days ago, I deposited ₺1000 into my 1xBet account via bank transfer through e***. However, even after several days, the money has still not been credited to my account and continues to show as “pending.” I tried to contact 1xBet customer service regarding this issue, but I did not receive any...
I have been a 1xBet user for years, but today, when I tried to withdraw my funds, I was suddenly asked to verify my identity. However, I did not receive a verification message because my phone number was apparently linked to another 1xBet account—which makes no sense. I immediately contacted 1xBet ...