I deposited money into my 1xBet account, and while the amount was deducted from my bank balance, it was never credited to my account on the platform. Instead, I received a message from the site stating that my deposit was rejected—yet the money is still gone.
To make matters worse, I’ve been trying to get support for days. Live chat doesn’t respond, and there’s no reply via their official Telegram channel either. I’m left in complete silence with no one to talk to and no resolution in sight.
I demand that 1xBet immediately investigate and resolve this issue, return the deposited amount to my account or refund it to my bank. It's unacceptable for a platform handling real money to offer no accountability or customer service when something goes wrong.
I’m tired of waiting. If this isn't resolved promptly, I’ll be escalating the issue through formal complaints and making others aware of the risks of using this site.
I invested money on the site, but although the money was withdrawn from my bank account, it did not appear in my account on the site. Then I contacted live support, and they said something ridiculous like 'We have created a ticket number,' and told me the money would be checked and credited to my account within a day. First of all, why are they putting the blame on me for their own mistake? Secondly, I sent the money via fast transfer, so why is the site rejecting it and making me wait for a whole day? Don’t play on sites with such ridiculous applications, friends, don’t play games on these kinds of sites.
The 1xbet site has really gone too far with this. I transferred money to my account at 20:47 and as of 01:25 it still hasn't been credited to my account. Live support, Telegram, and email all just say they are checking my information and close the chat directly without any explanation. My advice to you, friends, is to never use this SITE. It's 2025 and they still can't process a money transfer in 5 hours.
I deposited money into the 1xbet site and, as usual, my money is not being credited to my account. Live support responds every two hours. It's the same on Telegram. You send an email, and there is no reply to that either. This site is always the same; it always deposits late, but when you withdraw money, it processes immediately. When depositing from the account, the transactions are carried out arbitrarily. I definitely do not recommend this site.
I deposited money into my 1xBet account, but it never showed up. It’s been days, and I’m still waiting. I’ve checked both my bank and my betting account—the money left my bank, but nothing was credited to my 1xBet balance. There’s no record of a completed transfer on their end, and I’ve received no ...
I deposited money into my 1xBet account, but it has been hours and the funds still haven’t shown up. I submitted multiple support requests, but they keep getting denied with no explanation. There’s no proper live chat support team available to assist, and even when I message the Telegram channels, t...
I’ve been an active user on 1xBet for a long time. I regularly deposit and withdraw money and have never had a problem—until now. Yesterday, I requested a withdrawal via bank transfer. The funds were immediately deducted from my 1xBet account, but they never showed up in my bank account. I emailed ...
I deposited money into my 1xBet account, but the funds never appeared in my balance. Despite multiple attempts, customer support is unresponsive and offers no clear solution. I waited for over an hour just to open a support ticket, yet there is still no resolution. I deposited money to play and enj...
I made a deposit to my 1xBet account, but the money never showed up. I sent an email right away, but all I received in return were automated replies saying, “We’ll get back to you.” No one ever did. I then called customer service hoping for real help, but I was treated with complete indifference. T...