I have been an active 1xBet user for 5 years, and this is the first time I am experiencing a withdrawal issue. I am not receiving the required SMS verification code, making it impossible to withdraw my funds.
When I contacted 1xBet support, they told me to provide my document number so they could send the SMS. However, when I asked what document number they were referring to and where I could find it, they did not provide a clear answer.
Their lack of willingness to help is extremely frustrating. A platform of this size should not have such poor customer service. If anyone else has faced a similar issue, please let me know. I demand an immediate resolution and expect 1xBet to assist me properly!
I’ve been trying to withdraw my money from 1xBet, but I can’t complete the process because the SMS confirmation code never arrives. Without this code, I’m completely stuck. I contacted support and was told to send an email with certain documents. I sent everything they asked for, but nothing changed...
I have been a 1xBet user for years, but today, when I tried to withdraw my funds, I was suddenly asked to verify my identity. However, I did not receive a verification message because my phone number was apparently linked to another 1xBet account—which makes no sense. I immediately contacted 1xBet ...
I’m currently unable to withdraw my funds from 1xBet due to unclear and confusing document requirements. The system keeps asking for mandatory information like document numbers and issue dates, but it’s not clear how to provide these details. Depositing money is extremely easy, but withdrawing it h...
I’ve been a loyal 1xBet user for years and never had a problem—until now. I recently attempted to withdraw my funds, only to be met with an endless loop of document verification requests. No matter what I send, they keep rejecting it without clear justification. They’re demanding that I appear in a...
I’ve been trying to withdraw money from my 1xBet account for nearly a month now, and I’m completely stuck. The withdrawal is just pending with no updates, and I haven’t received a single response that explains what’s going on. This delay has put me in a really difficult financial situation, and it’s...