On August 12, 2025, at 00:49, I requested a ₺100,000 withdrawal from my 1xBet account to my Akbank account using the “Fast Bank Transfer” method. Even though the withdrawal amount was deducted from my balance, five days have passed and the money has not reached my bank account.
I have contacted 1xBet customer support multiple times, but every time I only receive the same vague response: “please wait.” No concrete solution or timeline has been provided. In the past, I experienced smaller delays with withdrawals, but they were resolved quickly. This time, however, my loss of trust and frustration has grown significantly as the issue continues unresolved.
My customer ID ends with 6461. I demand that my withdrawal be completed immediately and that my financial loss and stress caused by this delay be addressed without further excuses.
On September 14, 2025, I submitted a withdrawal request of ₺10,000 from my 1xBet account. The request ID is 3944093207. Even after seven hours, the funds have not been transferred to my bank account. I carefully reviewed my account details, and there are no errors in the information provided. This i...
On September 27, 2025, I requested a ₺1,250 withdrawal from my 1xBet account (User ID: 8406)** to my Yapı Kredi Bank account. Despite the time that has passed, the money has still not been transferred, and no solution has been provided. I contacted 1xBet customer service multiple times, but I was o...
On August 1, 2025, I made a deposit of ₺3,500 into my 1xBet account (User ID: 281944) using the fast bank transfer method. Normally, my past deposits—when similar issues occurred—were resolved within 3–5 hours at most. However, this time, it has been over five days (96 hours) since the transfer, and...
On 04/09/2025 at 15:33, I submitted a 500₺ withdrawal request from my 1xbet account via bank transfer. Even though 48 hours have passed, no funds have been credited to my bank account. The IBAN I used for this transaction ends with 0059. During this period, I contacted customer service multiple tim...