I am very frustrated with 1xBet's complete disregard for customer satisfaction. I’ve reached out over 100 times via email, explaining my issues, yet I only receive dismissive, unhelpful responses. This site has proven to be an absolute letdown – I’ve lost significant amounts without any cashback or loyalty rewards, despite my long-standing status as a diamond member. I expected some respect and support for loyal customers, but 1xBet has shown none. They don’t care at all about addressing my concerns or providing real assistance, which is incredibly disappointing. I’m reaching out in the hope that they finally take my complaint seriously and show some responsibility toward their customers.
I am frustrated with 1xbet as I haven’t received my VIP cashback for over a month, despite substantial losses. The cashback dates remain unchanged, and every time I contact customer service, they simply brush me off with assurances that it will “be resolved soon.” This lack of responsiveness is unac...
I have been a VIP user on 1xBet for the past two months and have suffered significant losses, reaching the Diamond category. The site clearly states that VIP users receive daily cashback, yet my VIP cashback date was set to 18.01.2025. Since then, I have been checking every day, and the cashback amo...
I deposited money into my 1xBet account, but it never appeared in my balance, nor was it refunded. Despite reaching out to their customer support, the only way to communicate is via email, which takes hours or even days to get a response. And when they do respond, it’s generic and unhelpful. It fee...
I’ve been a loyal and active user of 1xBet since 2018, making daily deposits for years. Despite my long-term activity and consistent investments—both short-term and long-term—I’ve seen no return, only losses. What’s worse, 1xBet has never once rewarded me with a bonus, promo code, or even a single p...
It has been three weeks since I started trying to withdraw my funds from 1xBet. Despite sending over 100 emails and providing every requested document, including family records and bank statements, all communication and support have abruptly stopped. I’ve been a loyal customer since 2019, but this ...