On May 10, 2025, I made a deposit to my 1xBet account via bank transfer. Unlike previous transactions, this time the money never appeared in my balance. When I contacted support, they told me to wait three hours, and if nothing showed up, to follow up—which I did.
They created a complaint ticket and said the issue would be handled. A few days later, they claimed the deposit was “in process.” Then another few days passed, and suddenly they told me the money had been “returned to my account.” It absolutely wasn’t. I immediately sent proof that the funds were not returned, along with screenshots. They then said they’d forward it to accounting again.
Now it’s been 12 days—no money in my account, no refund, and no real solution. It’s as if my deposit just disappeared into thin air. I feel completely scammed and ignored.
1xBet, I demand immediate action. Either credit my account with the money I deposited or issue a full refund. Stop dragging this out. I strongly advise others not to deposit money into this platform—it’s like throwing your cash into a black hole.