When I attempted to withdraw funds from my 1xBet account, the site requested verification documents. I promptly submitted all the required documents in full, without missing anything. Shortly afterward, my account was suddenly closed, and I have been unable to log in since.
I contacted 1xBet customer service, and they told me my documents would be reviewed and I would receive a response within 72 hours. However, since my account is closed, I cannot take any further action or monitor the review process. At the time my account was shut down, I had a ₺13,720 balance—funds I can no longer access. My username is b*.
This is the first time I have faced such an issue, and I received no prior warning or notification. I am demanding that my account be reopened immediately, that my submitted documents be reviewed without delay, and that I regain full access to my ₺13,720 balance. This matter requires urgent resolution.
I placed a bet on 1xBet worth ₺7500, and it was successfully settled as a win. When I attempted to withdraw my winnings, I was asked to submit documents via email for verification. I provided all the requested documents, and they were approved. However, instead of allowing me to withdraw my rightfu...
I’m currently facing a serious issue with ₺70,000 stuck in my 1xBet account, and I haven’t been able to speak with a single representative for over 2.5 hours. Despite multiple attempts to reach both the payments department via email and the support team, I have received no reply at all. This situati...
My 1xBet account had ₺55,000, but it was suddenly put under review. I submitted all the required documents, yet instead of resolving the issue, they closed my account and took my money. This is completely unfair! 1xBet claims to be a reputable platform, but they seem to arbitrarily freeze and confi...
Four days ago, I requested a ₺8,560 withdrawal via bank transfer from my 1xBet account. In addition, I also submitted a request to withdraw $2,400 in cryptocurrency. Neither of these withdrawals has been processed. Even though I provided all the required documents accurately and in full, my verifica...