I am very frustrated with how my 1xBet bet was handled. I placed a bet on ticket number 67688967423, specifically for “Germany to make 3 shots on target” during the Germany vs. Spain Women’s match. According to official UEFA statistics, Germany made exactly 3 shots on target during regular time. Yet, my bet was marked as lost.
I even submitted video proof and a screenshot from the UEFA official website, clearly showing the shot count. But instead of addressing my evidence, I received a canned response saying, “Your bet was settled according to official sources,” without specifying what source they used. When I asked for clarification or a breakdown, I was completely ignored.
I’ve been a loyal user of 1xBet for over 6 years, and this is the first time I’ve experienced such blatant disregard. If official sources were used, why isn’t UEFA accepted? I demand that my bet be corrected and settled as a win. This lack of transparency is unacceptable, and if it's not resolved, I will no longer place my trust—or bets—with 1xBet.
On August 23, I experienced a serious issue in my 1xBet account (user number: 1167668***) due to a wrong bet calculation. In the 72nd minute of the Hannover 96 - Magdeburg match, I bet on the option “there will be 3 more shots on target,” meaning over 13.5 in total. In the 90+2, 90+5, and 90+7 minut...
On February 13, 2024, I placed a bet on Union Saint-Gilloise's total shots (Over 12.5) for their UEFA Europa League match against Ajax, which started at 11:00 PM TR time. According to UEFA’s official website, the team recorded 13 total shots, which means my bet should have won. However, 1xBet wrong...
I placed a bet on the Barcelona vs Borussia Dortmund match through 1xBet, specifically on an outcome involving the ball hitting the post. During the game, the ball clearly hit the post, and even the official match statistics confirmed it. I’ve also attached screenshots showing the incident and the s...
On February 11, 2025, I placed a live bet on the Manchester City vs. Real Madrid match at the 83rd minute, predicting over 30.5 total shots. When I placed my bet, the shot count was 11-17. After the 83rd minute, Real Madrid took three more shots—two of them resulted in goals, and the third was block...
1xbet is reporting incorrect match results. According to the UEFA site and other sources, the accurate shots on target ended 10-1. The regular time ended 9-1, but to avoid paying out, they are showing it as 8-1. The UEFA site does not list 8-1, and they are not giving me my winnings. They don't even...