5
James is very satisfied with the result
Resolved

I Report Failed Deposit Not Reflected in My 1xBet Account

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James
July 07, 2025 9:16 pm
66
James's Thank You Message
“I contacted support via email and my problem was solved”

Two days ago, I funded my account with $200, but the money has not been reflected in my 1XBet account. On July 5th at 10:30, the amount was successfully transferred from my wallet, but it never appeared in my 1XBet account linked to the email jamesbanda***@gmail.com. I understand that technical issues can happen, but in such cases, I expect 1XBet to notify users properly. Otherwise, it feels like users are being treated unfairly. I kindly request that you investigate this issue and contact me at jamesbanda***@gmail.com.

James
James
July 14, 2025 4:40 pm

I contacted support via email and my problem was solved

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