I have never experienced such slow and frustrating service when trying to withdraw my money as I have with 1xBet. It has now been three full days since I submitted my withdrawal request, and my money is still stuck in the system. I'm not exaggerating—they’ve done nothing but stall me.
I requested a callback, and it took over 24 hours just to hear back. The live chat support is equally disappointing—it takes nearly an hour just to get a basic reply. That’s not real customer service; it’s just unacceptable delay tactics.
They told me I needed to send documentation to register my virtual wallet, which I did immediately. But now we’re on day two since I submitted the documents, and still—no confirmation, no progress, no update at all.
This experience has been a major letdown. A company that handles financial transactions should never leave customers in the dark like this. 1xBet needs to process my withdrawal immediately and dramatically improve their support system. I’ve done everything they asked—now it’s their turn to follow through. Don’t ignore this. I want my money now.