On November 4, 2025, I submitted a withdrawal request of $2,370 through the Fast Banking method on 1xBet. Despite the time that has passed, my transaction is still marked as “pending,” and no payment has been made to my account.
During this process, I contacted customer support multiple times. Each time, I received different explanations — one representative said the funds would be deposited soon, while another simply told me to keep waiting and gave varying time estimates.
I have also submitted all requested documents, including PDF bank statements and a verification video, exactly as instructed. Yet, I still haven’t received any resolution, and my withdrawal remains stuck in pending status.
Holding such a large amount of money without explanation is unacceptable and has caused significant inconvenience. I demand that my payment be processed and credited to my account immediately.