I am a Vodafone Egypt customer, and I am writing about a problem I experienced with a money transfer from my Vodafone line that affected my 1xBet account. About a week ago, I transferred 100 Egyptian pounds from my Vodafone number 010903316** to the number 010974259** to use it with my 1xBet account. After this transaction, my Egyptian number that is linked with 1xBet no longer appears correctly for me on the platform, and I am facing issues using my old number there. I contacted Vodafone Egypt customer service, and I was informed that everything is fine on Vodafone’s side and that the problem is with 1xBet. However, my issue has still not been solved, and my 1xBet account is not working with my original number as before. I kindly request that Vodafone Egypt check this transaction again between 010903316** and 010974259**, confirm that it was processed correctly, and help me restore and reactivate my old number 010974259** on 1xBet, or provide clear documentation and support so that my issue can be resolved.
Dear 1xBet Support, I made a deposit of EGP 5090 via Vodafone Cash to the number provided on your platform (01027326***) from this number. The transaction was successful on my end but the funds have not appeared in my account for nearly 48 hours. Kindly confirm whether the payment was received or if...
I have been a 1xBet user for years, but today, when I tried to withdraw my funds, I was suddenly asked to verify my identity. However, I did not receive a verification message because my phone number was apparently linked to another 1xBet account—which makes no sense. I immediately contacted 1xBet ...
About five days ago, I received ₺1900 in Freebet credits on my 1xBet account. After playing multiple times and increasing my winnings significantly, I decided to withdraw my funds. That’s when the problems began. I couldn’t receive the SMS verification code no matter how many times I tried. I even a...
After a long period without any deposit issues, I recently attempted to load money into my 1xBet account, but this time the funds never appeared. My registered account email is e***@gmail.com**. Instead of making one large deposit, I decided to complete several smaller transactions of a few hundred ...