Bahis.com Withholding My Funds After Account Review

Dear Berke K, Regarding the complaint you have submitted, we would like to inform you that, in accordance with our company policies, we have taken all necessary measures to ensure that all our members can place bets in a fair and secure manner. Following the investigation, it has been determined that cross betting has been conducted through your account. Cross betting is explicitly prohibited in the [Rules and Terms] section of our site, and such activities may result in the suspension or permanent closure of your account. Our system records indicate that you have confirmed the statement "I have read and understood the rules." Our Risk Analysis team has identified that non-compliant transactions were conducted to exceed betting limits. All transactions carried out on our site are conducted in accordance with the site and bonus rules. As stated in Article 1 of the Terms of Use: "From the moment you become a member of the system and start using it, you are deemed to have accepted all shared rules and terms. If you do not accept the rules, you should not register on the site or use your existing account." Additionally, as specified in Article 8 of the Terms of Use under "Prohibited Activities," activities such as making secret agreements with third parties, reopening a banned account from different IP addresses, or opening an account on behalf of someone else are prohibited. Our site cannot be held responsible for any damages arising from such violations. As a rule violation has been detected, your account has been closed. In conclusion, we would like to emphasize that the actions taken were carried out in accordance with the fact that you have declared acceptance of the site rules. Our company diligently monitors prohibited activities and will continue to enforce our zero-tolerance policy for such actions in the future. Our commitment to maintaining fair play and ensuring the security of all our users remains steadfast. Therefore, sanctions against accounts that conduct non-compliant transactions are inevitable. Necessary information has been provided to you by our live support team. Have a good day. Betting.com Customer Service