On October 20, 2025, I participated in a prediction bonus post shared on Betcio’s official social media channel. The post did not mention any deposit requirement. I made my predictions according to the stated rules, and my predictions were correct. However, after I won, I was told that a new condition had been added afterward, and my bonus would not be given.
When I contacted customer service about this issue, they admitted that there was no such requirement mentioned in the post and said they only learned about the additional condition after consulting their superiors. I also have a screenshot of the original post as proof.
I request that the bonus I rightfully earned be credited to my account and that Betcio stop running misleading campaigns that deceive participants. My username is r**.**
On October 20, 2025, at around 6:03 a.m., I requested a ₺2,500 withdrawal from my Betcio account. However, even after all this time, the transaction has not been completed, and my winnings have not been transferred to my bank account. Betcio representatives claim that the money has been sent, but I ...
On October 24, 2025, around 9:00 PM, $130 disappeared from my Betcio account. My username is R**. As soon as I noticed the missing balance, I contacted Betcio’s customer service right away. They activated two-step verification and told me they would get back to me shortly. However, later they claime...
I placed bets and won on Betcio, but they have refused to pay me my money. At first, they requested documentation, and I submitted everything they asked for — including my ID and bank details. After a while, they told me the payment had been sent and even shared a so-called "receipt" as proof. But ...
On October 24, 2025, at around 4:15 PM, I submitted a $173 withdrawal request from my Betcio account. The request was rejected, and I was told that a confirmation email had been sent to my personal email address for security purposes. The email included my IBAN number and asked me to confirm that I ...
I made a $25.17 deposit to my Betcio account via bank transfer on 09.12.2025. However, this amount has still not been credited to my balance. After noticing the problem, I contacted Betcio's customer support. I was told that only the specified amount could be deposited and that I had mixed up the nu...