I had previously deposited ₺900 into my Betgaranti account and was playing Gates of Olympus 1000. During gameplay, I dozed off, but when I woke up, I realized I had entered a free spin round with an ₺80 bet and won ₺14,000. Later, I entered another free spin and won again. Naturally, I initiated a withdrawal request for my winnings.
At first, the site claimed the winnings were from a bonus and canceled my withdrawal. After explaining the situation to customer support and proving I had deposited ₺900 myself, they agreed and restored the balance. A support agent confirmed I could withdraw up to ₺39,600 and told me the request was valid. I submitted another withdrawal, and the agent reassured me that there were no problems and that my funds would arrive shortly—just a slight delay due to high demand.
But after waiting 2.5 hours, I logged back in and saw that my entire balance had been wiped out again. This is unacceptable. I followed all the rules, deposited my own money, and had confirmation from customer service that everything was in order.
If anyone wants proof, I have videos and chat transcripts that clearly show what happened. Betgaranti needs to return my balance immediately and stop deceiving its users. This experience has shattered my trust.
I'm absolutely furious with Betgaranti! Yesterday, I deposited money, played, and lost. Then I played with a ₺10 bonus and lost that too. After that, I made another deposit, played several different games, and built my balance up to ₺1,500. Since I was tired, I decided to stop at ₺1,000. But when I ...
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I deposited ₺1,460 into my Betgaranti account and played a sports bet, successfully increasing my balance to ₺3,000. While I was selecting new matches to place additional bets, I suddenly noticed that my entire ₺3,000 balance had disappeared without any action from my side. Shocked, I contacted the ...
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