For the past week, I have been receiving repeated SMS messages from Betnano through different phone numbers, promising me a so-called “₺1000 no-wager bonus”. The messages specifically claim that the bonus has already been credited to my account. However, when I log into the site, there is no bonus available. Instead, I am told that I need to make a deposit first in order to unlock it.
I contacted customer service for clarification, and they confirmed the same thing: the bonus is not actually free but requires an additional deposit. This practice is misleading and manipulative, as it lures users onto the platform with promises that are never fulfilled.
I find it unacceptable that Betnano tries to attract players with false advertising and spam SMS campaigns. I demand that the promised bonus be credited to my account as advertised or, at the very least, that all of these unwanted and misleading SMS messages stop immediately.
Betnano must either honor the promotional offers they advertise or refrain from sending out deceptive messages altogether. I expect a prompt resolution to this issue.
I recently registered on Betnano.com and deposited ₺1500 into my account. After making the deposit, I requested a bonus as advertised—but it was never granted. I reached out to support, and all they’ve done is refer me to their “rules,” without offering any real explanation or solution. I followed ...
I received an SMS from Betnano inviting me to sign up through a special link and claim a welcome bonus. I followed the instructions exactly—clicked the link in the message, registered, and expected the trial bonus to be credited to my account as promised. But it never arrived. When I contacted live...
I tried to deposit ₺500 into my Betnano account, but instead, they withdrew ₺1145 from my bank. Shocked, I immediately contacted live support, expecting a quick resolution. Instead of helping, they told me I needed to deposit another ₺1355 to “complete the process.” When I pushed back, they claimed ...
I recently deposited ₺2,000 into my Betnano account, fully expecting to enjoy both the betting and slot sections of the site. I later learned that I was excluded from receiving bonuses, which I can accept. However, what I can’t accept is the fact that I’m also unable to place bets or play slot games...
I recently joined Betnano, and although I’m still relatively new, I’m already frustrated with the constant calls and messages I receive from the site. I don’t play frequently—just occasionally to unwind—and my highest withdrawal so far has been 12,000₺. Despite this modest activity, Betnano bombards...