I deposited money into my Betpark account and followed all withdrawal steps correctly, yet my withdrawal request was repeatedly canceled with vague excuses. When I contacted live support, I only received automatic and repetitive responses instead of a real solution. I kindly asked them to explain my situation with different wording, but every time they replied with the same scripted sentence.
They claimed that my account was using a "trial bonus on a shared IP," which is untrue. I clearly told them that this was a regular deposit, not a trial bonus, and simply asked for my money back. Despite my explanations, they kept giving the same generic answer without reviewing my individual case.
I spoke with someone named Y**** on live support, but it felt like I was talking to a bot, not a human. Eventually, they even shut down the live chat and left me without answers or my refund.
I am emotionally exhausted and financially impacted by this situation. I demand my rightful withdrawal be processed immediately and an official apology for the misleading and robotic support experience.
I won money using a bonus from Betpark, but when I tried to withdraw my winnings, they canceled my request and reset my balance to zero. This is completely unfair! I followed all the rules, yet they took my money away with no explanation. When I contacted live support, instead of helping, they gave...
I used Betpark’s daily login bonus and managed to turn a ₺10 bonus into ₺1,200 through legitimate gameplay. When I asked about any withdrawal limits beforehand, support told me there were none. However, once I placed a withdrawal request, they suddenly claimed there was an “IP conflict” and deleted ...
I’m extremely disappointed with Betpark. I received free spins through the platform and actually managed to win. But to my surprise, my winnings were removed by an admin without any valid reason. When I contacted live support to ask why my balance had disappeared, they told me I hadn’t made a deposi...
Betpark is refusing to cancel my membership, and I find their handling of the situation unacceptable. When I signed up, I entered my phone number correctly but never received any SMS verification. I contacted live support, and they claimed I must have entered my number incorrectly, which I did not. ...
I had ₺68,350 in my Betpark account and attempted to withdraw ₺50,000. My withdrawal request was canceled twice. I was instructed to request a smaller amount of ₺20,000, which I did. After successfully withdrawing ₺20,000, I logged in to find that the remaining ₺48,350 in my account had been reduced...