On 06.12.2025 at around 00:30, I made several deposits to my Bets10 account with the username “yakupt***” via bank transfer. First, I deposited ₺437, then I was told that I needed to deposit an additional ₺2,563 to complete it to ₺3,000, and later I was asked to deposit another ₺3,000 so that I could use the entire balance. In total, ₺6,000 was withdrawn from my account at Hadi Tom Bank, but none of these amounts were reflected in my Bets10 balance. I contacted Bets10 customer service about this situation, and they told me that the ₺6,000 I deposited was put on hold and that if I deposited another ₺6,000, then I would be able to use all of it. I find it unacceptable that my ₺6,000 is on hold and that I am being asked to deposit the same amount again. I request that the total ₺6,000 I deposited be immediately reflected in my Bets10 account balance or refunded to my bank account, and that this issue be urgently and clearly resolved.
On September 18, 2024, around 03:00, I deposited ₺1,000 into my Bets10 account. However, the money never appeared in my balance. Shortly after, I was told that I needed to deposit an additional ₺4,000. When I refused and asked for a refund of my ₺1,000, my account was completely banned, and I can no...
I have been withdrawing money from Bets10 via bank transfer for a long time, and my withdrawals were always processed within 15–20 minutes at most. However, on April 26, 2025, I requested a ₺6,990 withdrawal, and now nearly 24 hours have passed, yet the money still hasn’t been deposited into my acco...
I’ve had serious issues with both deposits and withdrawals on Bets10. On October 23, 2025, at 11:44 PM, I requested a $144 withdrawal to my Yapı Kredi Bank account via bank transfer. However, even after more than 24 hours, the amount still hasn’t been credited to my account. When I contacted custome...
I deposited a total of ₺6,070 into my Bets10 account today, but my account is still not being activated. Despite having money in my account, I cannot use it or access my balance. When I contacted Bets10 via live support, I was told that my account would only be activated if I deposited an additional...
On June 10, 2025, I submitted a ₺5000 withdrawal request from my Bets10 account. Although the platform claims that withdrawals are processed within 72 hours, three full weeks have passed and the money has still not reached my bank account. I contacted customer service multiple times via live chat a...