Bets10 Pragmatic Play Slots - Low RTP Constant Losses Problem

For a long time I have been playing slot games provided by Pragmatic Play on the Bets10 platform, and especially in the last two years I have constantly experienced losses in a way that does not feel normal. Even in games that are presented as having a high RTP, the payouts are extremely low, bonuses do not come as expected and the games give the feeling that they are only set up to make the player lose. Sometimes there are freezes in the games, loading problems and being thrown out of the site, which further reduces my trust in the system. In this two‑year period, I have lost a serious amount of money and I no longer find it acceptable that the system always works against the player to this extent. When I contacted Bets10 customer service about this situation, I was told that the games are licensed, that they depend on chance and that everything is normal, but these standard answers do not explain the continuous loss, the very weak payouts in supposedly high‑RTP games and the feeling that I am playing on a demo environment rather than a fair system. I request that the Bets10 management and Pragmatic Play provider seriously and transparently examine these slot games, that technical controls and independent audits be carried out if necessary, and that I be given a clear, understandable explanation about the fairness and functioning of the system. I also request that my losses arising from this possible unfair and problematic noperation be taken into consideration and that I be compensated appropriately.