I tried to use the no-deposit bonus on Betwoon, and according to their terms, once the bonus reaches a certain amount, it should be withdrawable. I successfully met the withdrawal requirements, submitted my withdrawal request, and it was suddenly canceled.
When I asked for an explanation, they claimed I had multiple accounts, which is completely false. I requested proof and asked them to show me any accounts linked to my name, address, or IP address, but they refused to provide any evidence. Instead, they transferred me to another support agent, who repeated the same vague responses and refused to give a clear answer.
Betwoon, if you claim I have multiple accounts, provide proof! Canceling legitimate withdrawals without evidence is highly suspicious and raises serious trust issues. This site does not seem reliable, and I do not recommend it to anyone. Fix this immediately and release my winnings!