I’m filing this complaint against Betwoon, and I want others to be aware of what happened. On May 1, 2025, I deposited a total of ₺4,000 in multiple transactions, with the last being ₺800. Through regular gameplay—without using any deposit bonus or promotion—I managed to win ₺47,000. However, to my shock, the platform removed ₺15,000 from my balance and only allowed me to withdraw ₺32,000.
When I asked for an explanation, they said there’s a “40x wagering rule”, which I was never informed about, nor is it clearly stated or visible when depositing without a bonus. I didn’t opt into any promotions or special offers, so there’s no justification for this kind of deduction. This kind of behind-the-scenes manipulation is both deceptive and unethical.
I deposited ₺3,000 into Betwoon and placed three separate bets of ₺1,000 each. Two of them lost, but one won, bringing my balance to ₺14,800. I continued betting on live sports, increasing my balance to ₺16,000, and then moved to virtual sports, where I reached ₺43,000. At this point, I placed anot...
I’ve been a member since 2022, and on Sunday, June 9, 2024, I deposited a total of ₺100,000 into the site in five separate ₺20,000 transactions. After losing ₺80,000, I made a profit of ₺700,000 with the last ₺20,000 I deposited. Betwoon congratulated me on my winnings and informed me that there wer...
I had a terrible experience on Betwoon and I feel completely cheated. After winning ₺80,000 on their platform, I noticed that ₺30,000 of my balance was suddenly wiped out without any explanation. I tried to stay calm and continued playing, and when I hit another win of ₺58,000, I was shocked to see ...
Yesterday, I deposited ₺800 into Betwoon and placed bets without receiving any bonus. Despite this, I played and won ₺3850 in sports betting. Later, I made an additional ₺25 deposit, again without receiving any bonus. Now, the site is only recognizing my last ₺25 deposit and refusing to pay out my ...
I deposited 140₺ on Betwoon to play casino and slot games. I requested the 40% no-wager weekend slot bonus, which added 57₺ separately to my account. This bonus was used exclusively for the games, and my initial deposit was untouched. After the bonus balance was depleted, I used my own balance and i...