I’m a member of Betwoon, and my username is S****. On 13.07.2025 at 03:00, I deposited money into my account through Betwoon’s 774th updated domain. After losing some of it, I received a bonus and managed to turn it into ₺5. I successfully withdrew that amount, and it was credited to my account. Encouraged, I later deposited ₺1400 and played the 5 Lions 2 Megaways slot. I built my balance up to ₺5000. Then suddenly, my balance dropped to zero.
When I investigated, I discovered that the system had entered me into a roulette game, and somehow the balance ballooned to ₺40,000—without me ever joining that game. I contacted live support immediately, and to my shock, they told me I had used a “fake” or “cloned” site. If it was a fake site, why was I allowed to deposit, withdraw, and access it normally?
Now, I can’t log into my account at all. I’ve been completely locked out. If Betwoon is allowing cloned versions of its own site to operate without accountability, then this is outright negligence. I demand my ₺5000 be returned and my access restored. Users deserve transparency, not deception.