I’ve been playing slot games on Cratos Royal for nearly a year without issue. But today, everything changed. I won a game and successfully made a withdrawal. Then I deposited again and kept playing — and once again, I won. But suddenly, I was kicked out of the game, and within seconds, my entire balance was gone.
When I contacted live support, they informed me that my account had been blocked. No explanation, no warning. Both my initial deposit and my winnings were taken. On top of that, I can no longer access the site at all. I’ve done nothing wrong, and I’m now completely locked out of my account with no way to recover my money.
Cratos Royal, I demand an immediate explanation and a full resolution. Return my deposited funds and my winnings. If your platform is going to block players the moment they win, then you should stop claiming to offer fair gaming.