My Galabet account got logged out mid-bet and support says I lost even though I didn’t play — how can I prove my innocence?

3 Display
Xolvie
Xolvie Resolution Specialist December 10, 2025 9:58 am

If your Galabet account logged you out in the middle of a bet and support says you lost a wager you never made, your best chance is to get technical proof that shows you weren't playing at the time.

To begin, ask Galabet for the full game logs, IP logs, and timestamp records. Real platforms can give you these, and differences like quick session drops, IPs that don't match, or packets that are missing bet-placement help prove your case.

Take pictures of the moment you log out, any error messages, and any times you fail to log in to show a break instead of gaming.

If your internet provider can give you a short report on the state of your connection during that time, it helps your case by showing a disconnect instead of intentional play.

If Galabet refuses to share logs or gives generic answers, file a complaint with Xolvie to get people to notice and try to fix the problem.

Vote

Related Complaints

Galabet Aviator Winnings Blocked And Account Locked

profile
Mustafa
October 25, 2025 3:47 am
-

I Lost on Galabet After Getting Logged Out and Accused of Games I Didn’t Play

profile
Mitat
May 25, 2025 3:34 am
-

Galabet Cut My Balance in 20 Seconds and Blamed Me for a Game I Never Played

profile
Kaan
April 16, 2025 2:37 am
-

Galabet Deleted My Account Balance and Blamed Me Without Resolving the Issue

profile
Medet
December 25, 2024 1:21 am
-

Galabet Missing Funds and Poor Support: My Deposits Disappeared

profile
Medet
December 25, 2024 1:15 am
-

Galabet Restricted Withdrawals After My Balance Reached 33,800₺

profile
Rıdvan
December 10, 2024 3:08 am
-

Galabet Controls Casino Bets

profile
Mehmet
July 01, 2024 1:02 am
-

Galabet Account Reset - Balance Zero After Login

profile
İsmail
February 23, 2024 11:07 am
-
100100
(6 reviews)