Grandpashabet 100 Free Spins Not Credited

I have been benefiting for a long time from Grandpashabet’s “50 free spin” style campaign that is valid for matches of teams such as Beşiktaş, Fenerbahçe, Göztepe, Karagümrük, Bodrum and Galatasaray, and until now the free spins I earned from this campaign were regularly credited to my account without any problem. However, for the last Galatasaray match I played in this scope, the free spins I rightfully earned were not credited to my account. In that Galatasaray match, the team scored 2 goals and I should have earned a total of 100 free spins (worth approximately ₺5), but the support team stated that they could not credit these free spins because the goals were scored in stoppage time. When I carefully reviewed the rules of the campaign on the site, I clearly saw that there was no statement saying that goals scored in stoppage time would be excluded from the free spin calculation. Despite this, my justified request was rejected without a valid reason by simply saying that “in case of dispute, our rules apply,” and a condition that is not written in the campaign text was arbitrarily put forward. I do not accept that a condition that is not stated in the campaign rules and is not specified in the announcement is retroactively imposed and used as a reason to deny my right. I request that the 100 free spins I earned in return for the 2 goals scored by Galatasaray in the last match within this campaign be defined to my account as soon as possible and that this unjust treatment be remedied.