I recently played on the GrandPashaBet site and won 399,000 TL through various games. However, the next day, I found that all of my winnings had been removed, leaving only 25,000 TL in my account. When I inquired about this, I was told that I couldn’t win more than 25 times the amount I had deposited.
Throughout the day, I made several deposits, each significant, but apparently, the rule applies regardless of how much or how often you deposit. If such a restrictive rule is in place, what’s the point of playing? It feels like a complete waste of time to think you've won, only to have your winnings arbitrarily reduced.
I am seeking clarification and a fair resolution to this situation, as it feels incredibly unfair to have my legitimate winnings taken away like this. If such a rule exists, it should be clearly communicated upfront, not enforced retroactively.