I have a platinum account at Grandpashabet, and I have always been able to use my deposit and loss bonuses regularly without any interruption. However, for about the last two months, my deposit and loss bonus rights were suddenly closed without any explanation, even though I continued playing on the site as before. During this time, I contacted Grandpashabet live support and customer service several times. They told me to keep depositing and playing, saying that the risk department would reopen my bonus rights over time. I trusted these statements and continued to play, but my bonus rights were never reopened and in this period, I lost around 100,000 TL. I am requesting that my deposit and loss bonus rights, which were closed without justification despite my platinum account status and continuous activity, be reopened, and that this unfair practice be reviewed. I expect Grandpashabet to urgently resolve this issue, take into account the loss I have suffered during this period, and provide me with a clear and satisfactory explanation.
I have been a long-time Platinum account holder on GrandPashaBet and have invested between ₺8–10 million overall. Despite never violating any rules, for the past month the risk department has unfairly blocked me from receiving bonuses. I always played the same way, combining 2–3 football matches in ...
I deposited nearly 2 million ₺ on GrandPashaBet and was a Platinum member. However, when I logged into my account today, I noticed that my status had been downgraded to a regular member, and my loss bonuses were deactivated. This is incredibly disappointing, considering the loyalty and investment I’...
I deposited over ₺5,000 on GrandPashaBet, only to have my loss bonus unfairly revoked. When I inquired, I was told it was a decision by their "risk unit," but no one provided a clear explanation. I repeatedly asked what mistake I made so I could avoid it in the future, yet they couldn’t give me an a...
On July 3rd, I won first place in a sports tournament hosted by GrandPashaBet. As promised, the ₺10,000 reward was credited to my account at 12:00 PM that same day. At the time, my account had a zero balance. I fulfilled all the wagering requirements and later submitted a withdrawal request for ₺17,...
