While using the sports betting section on GrandPashaBet, the sports loss bonus that I was eligible for was removed from my account today without any explanation. I had a loss of approximately $230, and I should have been able to use this bonus, but I was suddenly deprived of this right.
When I contacted live support regarding this issue, I was told that my bonus entitlement had been removed by the risk department. However, I was given no concrete reason, no rule violation, and no detailed explanation. Because of both my loss and this unclear practice, I have been left in a disadvantaged position.
My request from GrandPashaBet is that the sports loss bonus that was previously active on my account be reinstated and that I be provided with clear and detailed information explaining this process.
On January 14, 2026, I deposited a total of approximately $184 into slot games on GrandPashaBet. Although I was entitled to a 20% loss bonus on this deposit, the bonus was not credited to my account after I incurred the loss. When I contacted live support to ask about the issue, I was told that the...
I have been an active user of my GrandPashaBet account for 5 years. On September 4, 2025, I lost a total of ₺63,000 on sports bets and requested a loss bonus as stated in the promotion. However, the ₺12,600 loss bonus that I was entitled to was never credited to my account. When I contacted custome...
Yesterday, while using the sports betting section on GrandPashaBet, I suffered a loss of approximately $1,380. As always, based on this loss, I requested my $276 loss bonus. However, when I saw that the bonus was not credited, I asked for the reason and was told that my ability to receive bonuses ha...
I’ve been playing on GrandPashaBet for quite a while, but the way they’ve started handling player accounts lately is completely unacceptable. I deposited my money, placed a side bet, and unfortunately lost. After that, I simply requested a bonus, as is common practice on the site. Instead of grantin...
I placed a bet on GrandPashaBet, lost it, and naturally requested the loss bonus I’ve always been eligible for. But to my surprise, as clearly shown in the attached screenshot, my ability to request bonuses has been completely blocked. I’ve been actively using this site for months, and not once have...
