On October 2, 2025, at 7:30 p.m., I tried to use a promotion code announced by GrandPashaBet on Telegram. I logged into the website from my Android device and attempted to enter the code, but within one minute, I received a notification stating that the 1,000-user code limit had already been reached, so I was unable to benefit from the promotion. My username is b111**. I have never experienced such an issue before.
When I contacted customer service, they simply informed me that the code had expired. The promotion had no deposit requirement or conditions, and no payment was made during this process.
The fact that the promotion ended so quickly and that I received no clear explanation from customer service left me frustrated and disappointed. I expect a more transparent and fair process for similar campaigns in the future. I request that this situation be reviewed and my inconvenience be addressed. A site that acts this way even with a simple promotion is concerning.
While playing on GrandPashaBet with the username b*, I deposited ₺1,000 and, under the discount bonus, managed to win ₺7,760. According to the stated rules, I should have been entitled to withdraw 30 times my deposit. However, I was told that I could only receive 20 times the deposit, and the rest o...
I recently won money on GrandPashaBet, but they are refusing to process my payout and seem determined to block any attempts to access my winnings. Every time I contact their live support to address this issue, they abruptly end the conversation as soon as I explain my complaint. When I requested ac...
On September 19 at 22:30, I attempted to withdraw ₺10,600 from my GrandPashaBet account using the bank transfer method. Despite my account being fully verified and active, the withdrawal request was immediately rejected by the system without any explanation. I have never experienced this issue befor...
