I have been playing slot games on Matadorbet for nearly two years, but over the past three months I have encountered a serious issue with my account. Previously, my deposits would at least show some returns, but in the last three months none of my deposits—totaling around ₺120,000—have generated any winnings at all. This situation feels highly suspicious, and I believe there may be interference with the game flow.
During this period, I also received a loss bonus, but even that did not result in a single win. I always log into my account (username: h**) from the same device and internet connection, and I have never experienced any technical errors, freezing, or disconnections. In addition, I referred around 40 friends to the platform, and they are also reporting the same frustration and regret.
I request that Matadorbet thoroughly investigate this issue, verify whether the games are operating fairly, and compensate me for my approximate ₺120,000 loss over the past three months. Players should not be misled or left without any transparency regarding game outcomes.