I’ve been with Matbet for five years now and have successfully made both large deposits and withdrawals in the past without any significant issues. However, not long ago, I made a deposit of ₺550,000, and that’s when everything shifted. For more than a week, I’ve been experiencing frustration—no genuine assistance, no clear answers, just unclear replies and automated messages that fail to address my concerns. It seems as though they’ve just taken my money and have no plans to return it. I’ve attempted to contact support through all possible avenues, yet there seems to be no one available to help or offer any substantial information. It’s really overwhelming, particularly after relying on this platform for such an extended period. I never thought I would experience such treatment after being loyal for so long, and I truly regret my continued investment with them.
I submitted a withdrawal request for 5,000₺ on 1xbet, and it has now been over 72 hours with no sign of the money—not in my bank account and not returned to my 1xbet balance either. The entire amount is stuck in limbo, and no one from the support team is responding to emails or providing any informa...
Today I deposited ₺500 into my 1xBet account, but the money never showed up in my balance. I have the bank receipt and all relevant documentation proving the transaction. It’s now been over two hours, and still nothing. I reached out to customer service, but all I receive are generic, automated resp...
I put ₺5000 into Jojobet, but the funds never showed up in my account. Initially, I suspected it was just a technical issue, but when I reached out to live support, they insisted that I hadn't made a deposit at all. Nonetheless, I possess the official bank receipt that clearly indicates the transact...
I had a serious issue with my Matbet account. Between 01:57 and 01:58, I managed to increase my balance to ₺8,000, but shortly afterward, the entire amount disappeared. I contacted customer support immediately, only to be told that someone must have logged into my account using my credentials and th...
I deposited ₺5000 into my 1xBet account, but the funds never showed up. When I reached out to support, they asked me to submit a PDF version of the payment receipt, which I did immediately. However, instead of resolving the issue, they’ve been stalling—asking for new documents over and over again, w...
