I have a serious withdrawal problem with Onwin that has not been resolved for days. On 13.12.2025, I requested a withdrawal of ₺3,750 to my Garanti Bank account via bank transfer, but my transaction is still pending and the money has not been deposited into my account. During this period, I contacted Onwin customer support many times. Instead of providing a clear answer, they mostly sent automatic messages, stated that there was intensity and asked me to keep waiting, and did not deal with my issue in a solution-oriented way. Thus, they caused me to waste my time and I feel clearly victimized. I request that the ₺3,750 withdrawal amount be paid to my Garanti Bank account immediately and that my victimization be compensated due to the delay and negligence I experienced. I expect this process to be handled urgently and transparently.
On October 22, 2025, at 00:14, I requested a withdrawal of ₺4,500 from my 1win account to my Garanti Bank account. However, even after a week, the money has still not been deposited. My account shows the status as “in process,” with no error message. During this time, I contacted customer support mu...
On October 25, 2025, at 18:30, I requested a withdrawal of ₺5,000 from my 1win account to my bank account. However, even after a week, the money has not been credited. The status of my withdrawal remains “in process,” with no error messages or updates. During this time, I contacted customer support ...
On September 15, 2025, I submitted a withdrawal request via bank transfer from my 1win.com account. However, even after three full days, the requested amount has not been deposited into my bank account. My account details are registered under the name Efkan K*. During this time, I contacted 1win cu...
On August 17, I submitted a withdrawal request of ₺7000 from 1win to my Garanti Bank account using the bank transfer option. It has now been 5 days, and the money has still not arrived. In the past, I used this exact same method several times, and my payments were processed immediately without any p...
On August 21, 2025, at 11:49 AM, I submitted a withdrawal request of ₺8,000 from my 1win account via bank transfer. However, this amount never reached my bank account. I contacted customer service multiple times, even providing a PDF statement of my account activity to clearly show that no funds wer...
