For about a year, I have been playing on the Perabet casino platform. Over the last eight months in particular, I have suffered very serious losses, and I am extremely dissatisfied with the situation. During this period, I played slot and other casino games on Perabet. Despite making continuous deposits, I did not receive any meaningful payouts, and for approximately eight months I have not been able to win even a small amount.
In total, I deposited approximately about $33,300 through bank transfers and cryptocurrency. Despite this very large amount, the casino games on Perabet did not provide reasonable payouts. I strongly believe there is an abnormal and unfair situation and suspect serious interference with my account by the system.
I contacted Perabet live support and customer service representatives many times regarding these concerns. However, my complaints were not taken seriously. One representative, named Özlem, even closed the chat abruptly instead of addressing my questions. I was unable to receive any clear explanation or meaningful support regarding my account or gameplay.
I request that my full game history, deposits, and betting activity during this period be thoroughly reviewed. I also request a clear and transparent explanation regarding whether any interference or unfair practices affected my account. If any unfair activity is identified, I demand appropriate compensation for my losses. I expect this complaint to be taken seriously and to receive a written response following a proper investigation.