Last year, I earned a total of ₺187,000 on the Rinabet platform through legitimate gameplay and placed a withdrawal request for my winnings. However, shortly after my withdrawal request, my entire balance was wiped from my account without warning.
When I contacted Rinabet’s live support to understand what happened, they claimed that I had engaged in unauthorized activities and, as a result, permanently closed my account. This accusation is completely unfounded, as I strictly followed the platform’s rules during my gameplay. What’s more confusing is that despite closing my account, Rinabet continues to send me messages asking why I’m not logging in—when in reality, I have been locked out and cannot access the platform.
This experience has caused me significant financial loss and emotional frustration. I trusted Rinabet with my money and fair play, only to be denied my rightful winnings and access to my account without concrete evidence or fair investigation.
I demand that Rinabet immediately restore my ₺187,000 balance and reinstate my account. If they claim I violated any rules, I request a transparent explanation backed by clear evidence. Otherwise, I expect a full apology and a permanent resolution to this injustice.
Please resolve this issue urgently and ensure that no other users are subjected to such unfair account closures and withheld balances.
