I recently registered on the Rinabet platform and placed my first live bet last week, as part of their advertised promotion that promises a bonus for new users. According to the terms, the bonus was supposed to be credited to my account within 24 hours of placing the first live bet. However, despite fulfilling the requirements, I have yet to receive the promised bonus.
I contacted Rinabet support to report the issue, but I have not received any response or assistance. My messages have gone unanswered, and my bonus remains missing from my account. This situation is disappointing, especially since Rinabet clearly advertised this bonus for first-time users.
I kindly request that my promised bonus be credited to my account immediately. If Rinabet makes such promotional commitments, it should honor them without forcing users to chase after what they were promised. My username is ro** and I expect this issue to be resolved without further delay.
Please fulfill your promotional promise and credit my bonus as soon as possible to restore trust in your platform’s commitment to its users.
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