Rinabet Promised 100% Loss Compensation but Gave Only ₺40 After Misleading Me

Rinabet Promised 100% Loss Compensation but Gave Only ₺40 After Misleading Me
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Rüya
April 13, 2025 12:53 am
16

I was contacted on WhatsApp by a Rinabet representative named F* Hanım**, who told me that if I experienced a loss on my investment, 100% of it would be refunded. She also said she would send me games with high RTP and confirmed that my deposit amount would qualify for this deal.

I followed her instructions, made the deposit, and played the games she suggested — but I lost. When I requested the promised compensation, she suddenly told me to apply for a 20% loss bonus instead. I questioned this, and she again claimed the entire amount would be refunded. But when I applied, only ₺40 was added to my account.

When I followed up, she said I should have deposited ₺250 for the full refund — something she never mentioned before. This kind of misleading and inconsistent behavior is unacceptable.

January 20, 4:56 pm (9 months after complaint)

Dear Ms. Rüya, We have received your complaint. The necessary checks regarding the matter are being carried out, and you will be informed once the investigations are completed. Thank you for choosing us, and we wish you good luck and profits. Sincerely, Rinabet Support Team

January 20, 5:21 pm

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