I made a ₺1,000 deposit on the Sahabet platform, but my balance was never updated to reflect this amount. When I contacted the live support team to resolve the issue, I was met with inconsistent explanations. Initially, the platform clearly stated that the minimum deposit limit was ₺1,000. However, after my deposit, they suddenly claimed that the minimum deposit limit had changed to ₺2,000 and refused to process my investment.
This situation has caused me both financial and emotional distress. I deposited my hard-earned ₺1,000 in good faith, following the platform's stated conditions. Instead of providing a solution, the support team simply dismissed my concern, leaving me without my funds and feeling defrauded.
I demand that my ₺1,000 deposit be immediately credited to my account or refunded in full. Additionally, I request a clear explanation for the sudden and unexplained change in deposit limits. I urge Sahabet to act transparently and responsibly, resolve this matter promptly, and prevent such misleading practices in the future.