On September 22, 2025, I submitted a withdrawal request on Tipobet via bank transfer. I had been playing on a Bgaming slot game that features a wild accumulation system and won approximately ₺1,600.
After continuing to play other games, I requested a ₺13,000 withdrawal. However, Tipobet reset my entire balance to zero and canceled my withdrawal request, claiming that using the wild accumulation feature was “irregular activity.”
This is completely unfair. The slot game I played is explicitly designed around wild accumulation mechanics, and there were no warnings or restrictions provided by Tipobet about using this feature. I have been a loyal Tipobet player for 15 years, and this is the first time I’ve encountered such an issue.
When I contacted customer service, they insisted the process was “irregular” and refused to help me. This response is unacceptable, as it effectively means Tipobet does not even follow the rules of the slot games they themselves provide.
I am demanding that my ₺13,000 withdrawal request be honored and that my balance be reinstated. I have supporting documents and evidence attached. After this incident, I have lost all trust in Tipobet.