I made three separate deposits to my Ultrabet account, but none of them were reflected in my balance. One transaction was done via regular bank transfer, and the other two were through Şipşak Havale. Despite following the exact payment instructions and receiving confirmation on my end, my account shows no sign of the deposited amounts.
When I contacted support, I was told the funds were somehow approved on a different site, which makes no sense to me. I’ve been gaming and betting online for years, and this is the first time I’ve faced something like this. It's extremely frustrating.
I don’t earn money easily, and I expect transparency and accountability when it comes to handling deposits. I urgently request Ultrabet to investigate the issue, locate my payments, and credit them to my account without further delay. I also want clarification on how a deposit can end up on a different platform if I followed all instructions on Ultrabet directly.