I have been using 1xBet for years, and on January 3, 2025, I placed a bet on my account (ID: 16024952). I watched the match live, and it ended with a score of 5-9. My bet initially showed as "paid," but shortly after, the score was inexplicably changed to 5-10, and my bet was marked as lost.
I witnessed the match in real-time, and the final score of 5-9 is confirmed everywhere. Despite this, 1xBet falsely claims the score was 5-10. I contacted live support and sent an email, but no response has been provided. This lack of accountability is unacceptable. I demand that 1xBet review this issue, credit my winnings, and provide a clear explanation immediately.
I placed a bet on 1xBet for "Over 25.5 Throw-Ins" in a match, and based on both the live results and their own official statistics page, the final count was clearly 12-13—totaling 25. However, instead of acknowledging this, they marked the result as 11-13, falsely showing only 24 throw-ins, and unfa...
On May 5, 2025, at 16:55, I made a deposit to my 1xBet account. The transaction went through, and the payment was successfully completed on my end. However, the site gave an error, and even though the funds clearly left my bank, they have not been reflected in my account. It’s now been over 8 hours...
On 20.08.2025, I made a deposit into my 1xbet account (No: 130975**)** via bank transfer. However, the funds never appeared in my balance. I immediately contacted customer service through live chat, email, and phone several times. Instead of a solution, I was told “you deposited to the wrong account...
On 16/11/2025, the bet slip I played and won on 1xbet, with the slip number 72849519751, was incorrectly marked as lost. Even though my winnings amount to $179, the system recorded the result incorrectly and the payment was not made to me. I have experienced a similar issue before, and this is the ...
I’m requesting an urgent review from 1xBet regarding a clearly mishandled bet. I placed a wager on “Ball hits the post in the first half” for the Barcelona vs. Inter match, and I won—the ball clearly hit the post during the first half, and I watched the game live. However, 1xBet marked my ticket as ...
